FAQ

Do you supply a catalog?

No - Because we are continually updating our website with new products we are not able to supply a printed catalog. We update our customers weekly with Newsletters to display our new products.

How long will it take to receive my order?

We ship all orders within 48 hours of receiving your order. Orders placed over the weekend will be shipped on Monday. Most orders take 3-5 business days for delivery. You will receive an automatic e-mail from UPS with a projected delivery date once your order has been shipped.

What shipping method do you use?

We utilize UPS Ground Service. For more details please reference back to Shipping & Returns.

Do your products come with the original designer’s labels on them?

No. All of our products are inspired designs. We do not sew, glue or emboss the original designer’s name on our products.

Can I make a purchase by e-mail?

Yes. Our e-mail is jolenecouturehandbags@gmail.com

Is your website secure to order from?

Yes, we use a Secured Socket Layer (SSL) technology to ensure the security of your on-line purchase